Social tariffs are lower-cost broadband and mobile phone packages for people who are on certain benefits, such as Universal Credit or Pension Credit. Some providers may call these “essential” or “basic” packages.
They work in the same way as standard broadband or phone deals, but they are offered at a reduced price to help people on lower incomes stay connected.
How a social tariff could help you
· Lower monthly costs – typically between £10 and £24
· Reliable, unlimited broadband – suitable for everyday use
· Fast speeds – often 'superfast' (over 30 Mbps)
· Low or no set-up costs
· Free switching (if your provider offers a social tariff)
· Fixed prices with no increases during your contract
· No exit fees
How to apply
To apply for a social tariff, you need to contact a broadband or mobile provider directly. You can check if your current provider offers a social tariff, apply online, or call your provider to ask to switch. If your current provider does not offer one, you may be able to switch to a provider that does.
Ofcom social tariffs information and application guidance can be found by clicking on the web link here
Checking coverage in your area
Before choosing a provider, it is helpful to check what services are available where you live. You can use Ofcom’s broadband and mobile coverage checker to enter your postcode and compare services and providers.
Ofcom coverage checker can be found by clicking on the web link here
To download the flyer click on the web link here