Universal Credit Advice
Universal Credit (UC) will bring about changes to how people of working age benefits are paid.
UC replaces a number of benefits including Housing Benefit with one single monthly payment for your household.
If you and your partner are eligible for UC, you will receive one payment rather than two.
UC will be paid straight to you. This means that you will become responsible for paying your rent on time.
How will UC be paid to you?
It will be paid monthly into your bank account so you will need a bank account to receive Universal Credit payments.
If you do not have a bank account you can find out more from the Money Advice Service about choosing a bank account for your UC payment, or we have information on local branches which we can send to you.
We can also provide documents, such as your tenancy agreement, which can be used as ID for opening an account.
Help to manage your Universal Credit payments
You will have to make and manage your claim online
If you feel you need help to make your claim on line or to navigate your journal once your claim is made you can contact us for support.