Community Benefits Deliver Gas Sure Apprentices
6 months into their Gas Sure apprenticeship, Josh and Darren met with Lesley, who is in charge of our Gas Contract, to talk about the positive changes that PHA community benefits have made to them. Both find their job varied and interesting and are delighted to have this opportunity because of our work with Gas Sure.
They described what has been their biggest learning curve and what they enjoy most.
Josh: Dealing with difficult and irate customers. I have never dealt with the public before as I am a school leaver. One week per month we both attend West of Scotland, Paisley Campus learning theory based work. I am enjoying assisting the engineers with gas servicing.
Darren: My previous experience was customer based in retail, so I have experience in dealing with difficult people. I wanted a change and decided to go down the route of plumbing and heating which I am enjoying very much. I enjoy dealing with a variety of different people and biggest enjoyment, and learning curve, for me is diagnostics, as you have to think and no 2 jobs are the same.